CARE THAT GOES BOTH WAYS
A little peace of mind.
A clear place to start if something isn’t right.
Return requests: within 30 days of delivery for unopened products in original packaging. Returns are by mail with no return shipping or return fees ($0). Contact the store before sending a return.
Example return window
This draft policy allows requests within 30 days of delivery for unopened products in their original packaging. Final terms must be approved before launch.
How to request a return
Contact the store with your order reference before sending anything back. A support email and return address have not yet been configured.
Damaged or incorrect items
Keep the packaging and document the issue so the store can review it. Do not use a product if its seal is broken or packaging appears unsafe.
Refunds
In demo mode no payment is taken, so there is nothing to refund. Live refunds require an approved support workflow and must be issued through the payment provider. This website does not automatically issue refunds.