HERE TO HELP
A little clarity.
Good questions deserve simple answers.
What is Rooted?
Rooted is a demonstration vitamin shop. The products, formulas, and policies are examples. Demo orders are not fulfilled.
How do I choose a supplement?
Talk to a qualified healthcare professional who knows your medical history and medicines. Product descriptions are not medical advice.
Where can I find ingredients?
Each product page lists its demo ingredients and serving size. Always read the actual product label before use.
How much is shipping?
USA and Canada: Standard $20 or Express $30. Other countries: International Standard $33 or International Express $50. Shipping is free when the product total after coupons is over $500. Demo orders are not shipped.
Can I return a product?
The example return window is 30 days for unopened products. This policy must be finalized before launch; no physical goods are sold in demo mode.
How do payments work?
Demo mode collects no payment. When configured, card payment happens on Stripe’s hosted checkout. Payment is confirmed by a verified server-side webhook.
LET’S TALK
A human touch.
Have another question? Find the available support details on our contact page.
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